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Jan 14, 2026

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Rediscovering Everyday Sounds Through Personalized Hearing Care: R.D.’s Story

Rediscovering Everyday Sounds Through Personalized Hearing Care: R.D.’s Story

Hearing loss doesn’t just affect the person experiencing it – it changes relationships, daily interactions and how families connect. Watching someone rediscover sounds they haven’t heard in years is profoundly moving, and it’s a privilege for me to guide patients and their families through that journey with patience, understanding and personal attention.  

R.D. shared his gratitude, saying, “First of all, I want to thank Amy for giving my wife her hearing back.” 

In his wife’s case, rediscovering everyday sounds, from a car turn signal to the TV, brought joy, confidence and a renewed sense of connection to their daily life. 

The Big Box Problem 

Many people turn to big box stores for hearing aids because they seem convenient or inexpensive. But this story shows the real cost of that choice.  

Rushed appointments, minimal evaluation, limited device options and a lack of long-term support often leave patients frustrated and under-supported. At Deegan Hearing Clinic, we take a completely different approach. 

I focus on understanding the individual’s hearing needs, taking the time to explain test results clearly, answer every question and create a plan that fits their life. My goal isn’t to sell devices quickly; it’s to ensure each patient receives hearing care that truly makes a difference. 

Expertise, Patience and a Level of Care Rarely Seen Elsewhere 

From the very first appointment, R.D. and his wife felt the difference in care. I provide thorough hearing examinations and make sure each patient understands their results completely. 

At Deegan Hearing Clinic, we never rush appointments, and I take the time to answer every question with patience and clarity. “They did not rush us and reviewed the results of the tests,” R.D. noted.  

It’s incredibly rewarding to see patients relax, knowing they are being listened to and that their concerns are genuinely addressed. This is the kind of care that sets independent clinics apart from big box providers, because here, the focus is on the person, not the device. 

Discovering Sounds She Hadn’t Heard in Years: The Emotional Impact 

The joy of restored hearing is often found in small, everyday moments. One of R.D.’s most memorable examples was when his wife asked, “What is that ding ding sound?” 

It turned out to be the car’s turn signal. She even asked her husband to turn the TV down – a seemingly simple action that represents a significant milestone for many families.  

“My wife is hearing things now that she hasn’t heard in years,” R.D. shared.  

Witnessing these moments is why I love what I do. Everyday sounds that were once lost can bring emotional relief, renewed safety and a profound sense of connection for both the patient and their loved ones. 

Why Independent, Family-Driven Care Makes a Difference 

Choosing an independent, family-run clinic like Deegan Hearing Clinic has a meaningful impact on patient outcomes. We are not bound by manufacturer pressure or corporate sales targets, which means every recommendation is genuinely tailored to the patient’s needs.  

Our four-generation family reputation, built over more than 80 years serving local people, creates a foundation of trust that patients can rely on. We take pride in knowing that every decision we make is guided by experience, care and a commitment to long-term hearing health rather than profits. 

A Clinic Rooted in Community: Where Patients Are Treated Like Family 

R.D.’s experience reflects the community-driven approach we strive to provide. Patients are welcomed into a familiar environment, and they quickly realize that our care extends beyond the appointment itself.  

I work closely with families because hearing health is not just about the devices – it’s about relationships, connection and ongoing support. The strong community ties of our clinic help patients feel comfortable, confident and empowered throughout their entire hearing journey. 

Ongoing Support: The Partnership Doesn’t End After the Fitting 

At Deegan Hearing Clinic, we ensure that hearing care is a true partnership. Patients receive ongoing follow-up appointments, fine-tuning and maintenance to make sure their devices continue to perform comfortably and effectively.  

Unlike big box fittings where patients are often left to manage on their own, I remain available to answer questions, provide adjustments and ensure that each patient’s hearing aids are working optimally. This continuity of care gives families confidence and peace of mind that their hearing needs are truly being met. 

The Value of Quality Care: “Worth Every Dollar” 

R.D. was honest about the cost, acknowledging that the care was a little more than at big box stores. But he added, “It was worth every dollar.”  

Investing in high-quality hearing care pays off in communication, safety, confidence and stronger relationships. It is incredibly rewarding to see patients leave my clinic feeling supported, understood and empowered, knowing that the care they received made a meaningful difference in their daily lives. 

Choose the Care That Truly Cares, Choose Deegan Hearing Clinic 

R.D.’s story shows what expert, compassionate hearing care can achieve. I helped his wife regain the sounds she didn’t even know she was missing, restoring moments of connection, awareness and joy.  

At Deegan Hearing Clinic, I provide thorough, independent, family-rooted care because every patient deserves more than just a device – they deserve to hear life fully and confidently. 

Take the first step toward better hearing today. Experience personalized care that helps you reconnect with the sounds of your life. 

FAQs 

1. How can hearing appointments differ from standard retail experiences? 
Appointments can be personalized and unrushed, allowing for a thorough understanding of hearing needs, clear explanations of test results and careful planning for long-term hearing support. 

2. Will hearing aids require ongoing maintenance? 
Yes. Hearing devices benefit from follow-up appointments, fine-tuning and maintenance to ensure they remain comfortable, effective and properly adjusted over time. 

3. Why choose independent care for hearing health? 
Independent care allows recommendations to be tailored entirely to the individual’s needs, without corporate sales pressures or quotas, supporting a truly patient-focused experience. 

Source 

https://canadianaudiology.ca
This website provides resources from the Canadian Academy of Audiology about audiology best practices, hearing health and the benefits of independent clinics for patient-centred care. 

Amy Deegan

Owner & Hearing Instrument Specialist

Amy is the heart of Deegan Hearing Clinic. With an Honours B.A. in Speech and Hearing Sciences and years of experience as a Hearing Instrument Specialist, she combines technical experience with a personal touch.

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Have questions about your hearing health? Need advice or assistance? Your team of hearing health professionals here to help. Whether you’re looking to book an appointment, inquire about our services, or simply get more information, we’re just a call or click away.

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Lindsay

Request a Callback

Have questions about your hearing health? Need advice or assistance? Your team of hearing health professionals here to help. Whether you’re looking to book an appointment, inquire about our services, or simply get more information, we’re just a call or click away.

Oshawa

Lindsay

Request a Callback

Have questions about your hearing health? Need advice or assistance? Your team of hearing health professionals here to help. Whether you’re looking to book an appointment, inquire about our services, or simply get more information, we’re just a call or click away.

Oshawa

Lindsay

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